Mildred_parks82
May 31, 2026
"Finally something that didn’t let me down"
I’ve ordered from Borboleta a few times now, i was kind of expecting to be disappointed because that’s usually how it goes for me with lash products. But the quality actually feels worth what I paid. Nothing came across as cheap, and it’s lasted better than other stuff I’ve wasted money on before. Shipping was fine too, which was a relief. Overall, I’m happy with it.
randypriolean6742
May 30, 2026
"Wasn't no hassle getting help"
I needed help quick, and support got back to me way faster than I expected. They fixed the issue without no runaround, so yeah, I really appreciated it.
hello_julie294
May 19, 2026
"Training felt way too rushed"
The whole training just felt rushed from start to finish. The tone made it seem like we were supposed to keep up no matter what, even when things weren’t being explained clearly. I left more confused than confident, and for the price, I really don’t feel like it was worth it.
Hildegard.kneser
May 05, 2026
"They handled my order mix-up really quickly"
I had a mix-up with my order and I was annoyed at first, though maybe I was overreacting a little. I just wasn’t sure how much of a hassle it was going to turn into.
I emailed Borboleta and they got back to me faster than I expected. They explained what happened, fixed it without making me go back and forth a bunch, and my replacement order was sorted out that same week.
Stuff happens, so I don’t want to be too dramatic about it, but I really appreciated how easy they made the whole thing. No stress, no runaround, and I’d give them 5 stars for how they handled it
Thomas_henderson82
May 03, 2026
"Glad I Didn’t Lose Money on This"
I was a little worried I’d be stuck waiting forever or lose out on my refund, but it actually got sorted really fast. The process was simple, and I was relieved to have my money back without any hassle.
CharleneLawson_06
May 02, 2026
"Packaging could’ve been better"
My order arrived okay and nothing was actually broken, but the box was a little crushed and the inside looked kind of messy. I always trust my gut with this stuff, and for the price, I just expected the packaging to feel a bit more secure and put together.
"In my experience, the lashes came out..."
In my experience, the lashes came out really clean and polished. I noticed the difference right away, and my clients started commenting on them quickly too
"Still like the products, but the service has been disappointing"
I’ve ordered from Borboleta a few times and used to be really happy with them. Lately though, it hasn’t felt quite as worth it. My order took longer to ship than I expected, and when I reached out, I was hoping for a faster response or at least a little more help. I still like some of their products, but as a returning customer, I don’t really feel like there’s much appreciation or reason being given to keep coming back.
DavidSaylor_26
April 26, 2026
"Super easy to use"
I didn’t really have any issues finding what I was looking for on borboleta.com. The site loaded quick, checkout was straightforward, and the product info was right there without having to click all over the place. Overall, just a really easy site to get around.
"Curl is consistent every time"
I’ve ordered these lashes a few times now, and the curl has been the same every single time. That’s a big reason I keep coming back, because I don’t have to deal with weird mixed trays or random straighter pieces in the middle. The curl is consistent, the trays are consistent, and it just makes fills so much easier. Shipping was fine too, no complaints there. Overall, I’m happy with them.
"Really knowledgeable educator"
I’m usually careful about who I learn from because I don’t want to waste time or pick up the wrong information, but she really knew her stuff. The teaching was clear, easy to follow, and helped me a lot.
JudithDoggett
April 11, 2026
"Seems fine, but Im not totally convinced"
Ive heard of Borboleta a bunch before, so I do feel like its probably a legit brand. The site looks decent and nothing really felt sketchy, but Im still not fully sold. I just wish there was more clear info and easier to find reviews from real customers. Not a bad experience, just kind of average for me
"I got my return sorted out..."
I got my return sorted out really quickly, and the whole process was simple. No unnecessary back-and-forth or stress, which I appreciated
Brittany_bingham02
April 09, 2026
"Really solid hold so far"
I started using the Borboleta adhesive a little while ago, maybe a few weeks back or sometime last month, and it’s been holding up better than a lot of the others I’ve tried. My lashes stay put well through the day, so I’m not constantly checking or fixing them.
It dries fast too, which is a big help when I’m rushing in the morning. I haven’t noticed any weird clumping or lifting so far, and overall I’m really happy with it. I’d definitely buy it again.
Karey-porter
April 08, 2026
"Delivery can be a little unpredictable"
I’ve liked the stuff I’ve ordered from Borboleta overall, and I’m not usually super picky about shipping unless I specifically need something by a certain date. I had placed one of my orders when I was already restocking a few other things, so I wasn’t in a huge rush, but I still noticed the delivery experience wasn’t totally consistent.
My first order showed up quickly, which kind of set my expectations. Then the next one took longer than I thought it would, and the tracking just sat there without updating for a few days. I kept checking it more than I probably needed to, usually while drinking coffee in the morning, and it got a little annoying not knowing where it was.
To be fair, customer service did respond when I reached out, and the package did eventually arrive, so it wasn’t a terrible experience. I’d still order again because I like the products, but I do wish the shipping was a bit more reliable from order to order.
Kathryn-farrington
April 02, 2026
"So many lash trays to choose from"
There are tons of lash trays to pick from, which is great but also kind of overwhelming. I’d love to know what styles everyone else is using because there are so many options!
WilliamDolan
March 29, 2026
"it’s not bad, but it’s not..."
it’s not bad, but it’s not great either. The quality feels average to me.
James_johnston89
March 22, 2026
"Really loved my lash certification class"
I did my lash certification with Borboleta i’m really glad I chose them. The class was super helpful, and the trainer was so patient with me, even when I had a bunch of random questions popping into my head. I never felt like I was asking anything silly, which made it way easier to learn. By the end, I felt a lot more confident and actually ready to start taking clients. It was just a really good experience overall
"Checkout was easy"
The checkout was quick and simple. I just added my stuff, went through the steps, paid, and that was basically it. No weird extra hassle or confusing parts
Marisol_gladstone79
March 05, 2026
"My Borboleta order was mostly right..."
My Borboleta order was mostly right, but one item showed up in a different shade than the one I picked. As someone who’s particular about colors and likes my products to match what I ordered, that was a little frustrating. Shipping was fine and everything else was packed okay, so I didn’t feel like dealing with a return over just one item. Overall, not a bad experience, but I do wish they’d double-check orders a bit more carefully before sending them out.